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Q: What does your company mainly do?
A：Shaanxi E-Champ Global Trading Co., Ltd. is a high-tech enterprise specializing in the research, development, and production of core components for optoelectronic displays. Its primary business involves providing glass light guide plates and backlight modules/displays based on 3D printing technology for LCD displays. -
Q: Which markets do you mainly export to?
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Q: How many years of industry experience does your company have?
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Q: What types of displays do you mainly supply?
A: This includes products such as advertising machines and monitors. -
Q: Do you offer customised display solutions?
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Q: What is the minimum order quantity?
A: The number of display units typically exceeds 1,000. The number of advertising machines is subject to negotiation based on order quantities. -
Q: What is the lead time?
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Q: Can you provide free samples?
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Q: Are English instruction manuals and technical documentation provided with the products?
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Q: Which freight forwarder or transport method do you use?
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Q: How do you ensure product quality?
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Q: Do you offer a product warranty?
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Q: How do you handle product faults?
A: We provide failure analysis reports, replacement or repair. For major defects, we cover return shipping costs. -
Q: Do you offer remote technical support?
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Q: Do you send engineers overseas to provide on-site support?
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Q: In what scenarios can these displays be used?
A: Smart retail, digital signage, medical imaging, industrial HMI, in-vehicle displays, office and government service hall displays, educational large screens, etc. -
Q: Can your transparent displays be used in shop windows?
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Q: Do you accept private labelling (OEM/ODM)?
A: Yes, OEM/ODM is one of our core businesses, encompassing casing colors, screen-printed logos, firmware customization, and software interfaces. -
Q: How can I become your agent or distributor?